Account Manager

Responsibilities:
· Serve as the primary point of contact between the company and the customer.
· Ensure the timely and successful delivery of our designs and solutions, according to show regulations and customer needs and objectives, within a team.
· Responsible for integrating new clients, develop existing client relationships and generate upsells.
· Provide customer service and technical support, optimizing the account.

Requirements:
· Proven experience in account management, preferably in the exhibitions or events industry.
· Strong client relationship management skills with a focus on customer satisfaction.
· Excellent verbal and written communication skills in English.
· Fluency in French or German language is a plus.
· Demonstrated project management abilities, including planning, execution, and follow-up.
· Effective sales and negotiation skills to achieve business goals.
· Willingness to travel abroad at least 6 times a year.

Preferred Qualifications:
· Bachelor’s degree in Business, Marketing, Events Management, or a related field.
· Experience with international clients and exhibitions is a plus.